{"id":224957,"date":"2013-08-26T14:30:53","date_gmt":"2013-08-26T21:30:53","guid":{"rendered":"https:\/\/2013.la.wordcamp.org\/?post_type=wcb_session&#038;p=224957"},"modified":"2013-08-26T14:30:53","modified_gmt":"2013-08-26T21:30:53","slug":"improving-support-documentation-by-using-video-in-the-dashboard","status":"publish","type":"wcb_session","link":"https:\/\/la.wordcamp.org\/2013\/session\/improving-support-documentation-by-using-video-in-the-dashboard\/","title":{"rendered":"Improving support documentation by using video in the dashboard."},"content":{"rendered":"<p>Not all of your clients can grok your text based documentation and help screens, some clients are more visual learners. Utilizing screenshots and videos I&#8217;ve improved my dashboard accessible documentation for my clients. This also helps you down the road when that same client is looking for updates to their site since you&#8217;ve been instructing them via these recordings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not all of your clients can grok your text based documentation and help screens, some clients are more visual learners. Utilizing screenshots and videos I&#8217;ve improved my dashboard accessible documentation for my clients. This also helps you down the road &hellip; <a href=\"https:\/\/la.wordcamp.org\/2013\/session\/improving-support-documentation-by-using-video-in-the-dashboard\/\">Continue reading <span class=\"screen-reader-text\">Improving support documentation by using video in the dashboard.<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":111651,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1379890800,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[224955],"footnotes":""},"session_track":[3552],"session_category":[],"class_list":["post-224957","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-workshops"],"jetpack_shortlink":"https:\/\/wp.me\/p3EHGQ-Wwl","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"session_date_time":{"date":"September 22, 2013","time":"4:00 pm"},"session_speakers":[{"id":"224955","slug":"jason-tucker","name":"Jason Tucker","link":"https:\/\/la.wordcamp.org\/2013\/speaker\/jason-tucker\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/224957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/users\/111651"}],"version-history":[{"count":1,"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/224957\/revisions"}],"predecessor-version":[{"id":224958,"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/224957\/revisions\/224958"}],"speakers":[{"embeddable":true,"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/speakers\/224955"}],"wp:attachment":[{"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/media?parent=224957"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/session_track?post=224957"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/la.wordcamp.org\/2013\/wp-json\/wp\/v2\/session_category?post=224957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}